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Financial Protection

All the flights and flight-inclusive holidays [on this website] are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Many of the flights and flight-inclusive holidays [on this website] are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed [in this brochure/on this website]. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

All travel is covered by the Travel Trust Association. The Travel Trust Association is part of The Travel Network Group. The Travel Network Group is the UK’s largest consortia of travel businesses serving the independent travel sector.

A trade organisation for travel agents and tour operators, the TTA offers consumers financial peace of mind through its trust account system for members. If a business ceases trading, money from the account is used to refund customers for a holiday or ensure they aren’t stranded abroad.
Address: 3rd Floor, Albion House, High Street, Woking, Surrey, GU21 6BD Telephone: 0870 889 0577 www.traveltrust.co.uk

Why the TTA, why not ABTA? The Association of British Travel Agents (ABTA) only financially protect cruises, coaches and rail travel and haven’t offered financial protection to consumers since 2006 for more popular travel. An ABTA bond now simply means it protects the tour operators money in the event a travel agency collapses. ABTA doesn’t offer consumer financial protection. The TTA offers full consumer protection up to ¬£11,000 per person.

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